Frequently Asked Questions

  • What are the system requirements to be able to use all features of the site?

    A computer with an internet connection. (High-speed connectivity is best for reviewing video interviews.) The latest version of Flash. The latest version of an internet browser for website functionality. Internet Explorer users will need to download the Google Chrome Frame plug-in to view interviews. (At this time, Chrome Frame only works with Internet Explorer 6, 7, 8 and 9 on Windows 7 / Vista / XP SP2 or greater. Mac users will need to use Firefox or Chrome browsers.)

  • Can I import resumes of candidates into

    The site currently allows CATS users to import candidate's resumes into the system with a current CATS account. We plan to integrate with other ATS's in the future. Let us know if you have a specific requirement.

  • How do I start the process with a candidate that did not come to us from the esCandidates website?

    Employers should send candidates inviting them to visit the sign-up page. After the candidate has completed the registration process, the employer can select the candidate for an interview.

  • How do tokens work?

    Each expert sets his or her own hourly rate for interviews, which are generally an hour long. Our system works in tokens that cost $10 each. For example, if an expert's hourly rate is $100, the employer would pay 10 tokens.

  • Can we search the site for candidates?

    Yes. Employers are able to search for candidates after they have created a job posting. By clicking on the name of the job posting, it will link to another page with the job info and buttons to search for more candidates. This functionality only works if an employer has an active job posting.

  • What industries do your experts specialize in?

    We do not have limits on the fields of expertise. Experts in all fields can register for the site. As more experts register, the selection of industries will grow.

  • How does esCandidates vet experts to ensure they are leading experts in their respective fields?

    All experts are required to have at least ten (10) years of high-level experience in their given industry. We confirm the experience level and only accept experts with appropriate levels of experience. After an expert has been accepted into the system, employers can review the credentials and CVs of that expert on our site.

  • What forms of payment does esCandidates accept?

    We accept Visa, MasterCard, Discover, American Express, JCB, Enroute, and Switch.